• FAQ's
  • WHAT DOES ARCTIC GEM LABS DO?

    Arctic Gem Labs offers comprehensive diamond and gemstone analysis services to members of the jewelry industry as well as institutions and individuals. Our Arctic Analysis Reports provide an expert opinion from an unbiased, independent third-party gemstone laboratory for the consumer. We grade both mounted and unmounted gemstones.

    Any diamond shape can receive a diamond grading report; however, we can only assign a diamond cut grade for loose diamonds that are Round Brilliants.

    We do grade fancy color diamonds.

  • HOW CAN I GET A GEMSTONE GRADED BY ARCTIC GEM LABS?

    Our gemologists services are available to anyone that has set up an account with Arctic Gem Labs. If you do not yet have an account, you may refer to our Contact Us page to send an inquiry regarding client registration.

  • HOW CAN I ACCESS AN ARCTIC REPORT ONLINE?

    You can visit our Arctic Gem Labs Access Report page. This allows access to The Arctic Comprehensive Report which contains additional information and media content stored in the Arctic Gem Labs report database. To access your analysis report, simply enter your Arctic Gem Labs report number or scan your reports QR code to be instantly redirected.

  • CAN ARCTIC GEM LABS LASER INSCRIBE MY GEMSTONE?

    We most certainly can, for anyone that has an account with us. Laser Inscriptions services will vary depending on the type of inscription you want; An Arctic Laser Registry which is only applicable to a gemstone that has been graded by our labs.
    Inscriptions of personal messages, logos or symbols allows you to personalize, brand or easily identify your gemstone; an Arctic Analysis Report service is not mandatory for this type of inscription.
    **All Laser inscriptions are applied to the girdle (outer most diameter of the gemstone) as long as the girdle width can support the inscription.

  • HOW CAN I REPLACE A LOST ARCTIC ANALYSIS REPORT?

    If a report is lost, we can supply a replacement document known as a duplicate report. A fee will be assessed (depending on the report service originally provided). The duplicate report will specify the original reports date as well as the date the duplicate report is issued.

  • HOW CAN I GET AN APPRAISAL ON AN ARTICLE OF JEWELRY?

  • IF I AM SENDING DIAMONDS TO ARCTIC GEM LABS FOR GRADING, WHAT ARE THE SHIPPING REQUIREMENTS?

  • WHAT KIND OF GEMSTONES DOES ARCTIC GEM LABS ANALYZE?

    Arctic Gem Labs can analyze both loose and mounted diamonds and other gemstones.

  • DOES ARCTIC GEM LABS DISCLOSE IF A DIAMOND HAS BEEN TREATED?

    Arctic Gem Labs screens every diamond for potential treatments such as High Pressure High Temperature (HPHT), fracture filling and laser drilling. If treated, it will be stated on the anlysis report issued.